OneWord Notify me at launch

Support

We're happy to help. Email jordan@theimagineco.com and we'll get back to you.

How does a day in OneWord work?

You meet a new word in the morning, answer a quick check on it at midday, and recall it again in the evening along with a few older words. Older words come back after longer and longer gaps (1 day, 2, 4, 8 and beyond), just before you'd forget them.

Which languages can I learn?

Italian, Spanish and French. You can learn more than one: each language keeps its own words, progress and streak. Switch any time in Settings and pick up where you left off.

How do I answer from a notification?

Press and hold the notification (or swipe left and tap View) to open the answer card. You can pick an answer, type, or spell the word without opening the app.

I'm not getting notifications.

Open iOS Settings → Notifications → OneWord and make sure notifications are allowed. Then, in OneWord, open Settings and check your reminder times. Focus modes can also hold notifications back.

How do I add the widget?

Touch and hold your home screen or lock screen, tap Edit (or the + button), search for OneWord, and pick a size. The widget shows the day's question and lets you answer it.

What does "mastered" mean?

Remember a word on 3 different days in a row and it's mastered. Mastered words still come back now and then, so you keep them for good.

Does extra practice change my schedule?

Your first full practice round each day counts toward your words. Bonus rounds after that are just for fun and don't change when words come back.

I already know some words. Do I have to start from the beginning?

No. A short placement quiz when you start finds the right place for you, and you can tap "I already know this" on any new word.

"Say it" isn't hearing me.

Check that OneWord has microphone and speech recognition access in iOS Settings → OneWord. You can always tap "I said it" to skip the microphone.

I found a mistake in a word or sentence.

Thank you! Tap "Report a problem with this word" on the word in OneWord, or email us.

How do I start over?

In OneWord, open Settings → Reset all data. This erases your words, progress and streak, and can't be undone.